SLApp Helpdesk
Personal vault

A password vault for your clients, not just their machines

SLApp Helpdesk already keeps a technical vault for the accounts you manage on a client's behalf. Personal vault is different: it is each contact's own, end-to-end encrypted password manager, with a browser extension that autofills it for them — built so that nobody, including SL Apps, can ever read what is inside.

Vault
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GitHubrui@contoso.pt
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AWS consoleadmin@contoso.pt
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Office 365 adminit@contoso.pt
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What's included

  • End-to-end encryption, not a promise but a design choice. The encryption key is derived on the contact's own device from a master password they choose; it never reaches the server. There is no "reset password" option for this vault — not for the contact, not for you, not for SL Apps.
  • Folders, shared or company-wide. A contact can share a folder with chosen colleagues, or turn it into a company folder so every contact at that company gets access automatically — including people who join the company later. Removing someone cuts off their access for good, immediately, not just from future syncs.
  • A browser extension that figures out the page itself. It finds the right username and password fields on its own, even on a site it has never seen, filters its suggestions as you type, and remembers what worked next time — nothing to configure per site.
  • Bring passwords over from anywhere. Import a CSV or Excel file exported by another password manager, with a full preview — including any folders it will create — before a single entry is written. Export and wipe the vault just as directly, when a contact wants their data back out.
  • Opt-in, per computer. You turn the browser extension on for a computer (or a whole selection, in one bulk action) from inside SLApp Helpdesk; it installs itself through Windows enterprise policy, nothing for the end user to download or click through.

Personal password vault

An end-to-end encrypted password vault for your clients' own accounts, with a browser extension for autofill.

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